WM's Privacy Policies
1. INTRODUCTION
1.1) The purpose of the Privacy and Personal Data Usage Policy is to demonstrate WM TRADING’s commitment to transparency in protecting the data provided by data subjects.
1.2) We do not share personal information with third parties without proper authorization and do not disclose any data that can identify users, except in the case of court orders or legal requirements.
1.3) This Policy covers how WM TRADING handles personally identifiable information collected directly through our website, client portal, registration forms, commercial negotiations, data automation and integrations. This data is stored in electronic databases via submitted forms or information received from emails, system integrations, and platform usage.
1.4) Acceptance of this Policy occurs when you access or use WM TRADING’s website, applications, or services. This indicates that you are aware of and fully agree with the way we use and process your information, in compliance with Brazil’s General Data Protection Law (LGPD), Law No. 13.709/2018.
2. USER RIGHTS REGARDING PERSONAL DATA
2.1 Right to Revoke
2.1.1) Data subjects may request revocation of data use permissions once the legal data processing period has expired.
2.2 Right to Disclosure
2.2.1) WM TRADING does not disclose personal data, except by legal requirement or at the data subject’s request.
2.2.2) The data subject has the right to know, at any time, what data is being processed, how it is being used, and, when applicable, with whom it is shared, via prior request.
2.3 Right to Rectification
2.3.1) The data subject may request corrections to personal data, except for information included in Digital Certificates, which cannot be changed after issuance.
2.4 Right to Deletion
2.4.1) The data subject may request the complete deletion of personal data at any time, except for data that must be retained by legal obligation.
2.5 Right to Data Portability
2.5.1) Data portability requests will be evaluated individually by contacting: dpo@wmtrading.com.br
3. RESPONSIBILITIES OF DATA SUBJECTS
3.1) Data subjects must ensure that any personal information provided to WM TRADING is accurate, complete, and up to date.
4. COOKIE POLICY
4.1) Cookies are small text files stored on your device during visits to websites. They aim to enhance your user experience.
4.2) By using our site or services, you agree to the use of cookies. Cookie settings can be changed anytime in your browser, but blocking cookies may affect functionality.
4.3) WM TRADING uses cookie files to perform different tasks, such as: helping us understand how the website is being used, allowing you to navigate between pages more efficiently, remembering your preferences and improving your browsing experience, with content that is more relevant to you and your interests, declared or inferred.
4.4) Below, we describe the ways in which we may use cookies:
| Purpose | Description |
|---|---|
Preferences, features, and services | We use cookies to enable the functionality of our services and provide features, statistics, and personalized content. These technologies also help remember information about your browser and preferences. |
Plugins | We use cookies to enable plugins on and off the WM TRADING website. Our plugins may appear in WM TRADING services. If you interact with a plugin, it uses cookies to identify you and initiate your request. |
Personalized advertising | Cookies help us display relevant ads to you both on and off our services, measure the performance of such ads, and provide reports on them. We use cookies to determine whether content has been shown to you or whether someone who saw an ad later returned and took an action (e.g., downloaded a whitepaper or made a purchase) on another website. Similarly, our partners or service providers may use cookies to assess whether we’ve shown an ad or post, how it performed, or to provide us with insights about your interaction with the ad. |
Analytics and research | Cookies help us understand how our services and plugins perform in different locations. We or our service providers use cookies to understand, improve, and research products, features, and services — including while you browse our sites. We or our service providers also use cookies to analyze the performance of ads or posts inside and outside of WM TRADING services and to understand your interaction with our websites, our clients’ sites, content, or emails, and generate analytics based on those interactions. |
Usability | Cookie used to store information shared with the self-service solution, for example, to improve the user experience on the website. |
Essential | Cookies related to specific areas of our website. They enable navigation and use of applications, such as accessing secure areas via login.
Without these cookies, services requiring authentication cannot be provided. |
4.5) How to manage or delete cookies on your browser:
4.5.1) You can enable, disable or delete cookies via your browser. To do this, simply follow your browser’s instructions, usually found under “Help”, ‘Tools’ or “Edit”, or the keyboard shortcut Ctrl + Shift + Delete in Firefox, Chrome and Edge/Internet Explorer browsers.
4.5.2) By disabling cookies, some of the site’s features may stop working, as mentioned in item 4.2.
5. DATA CONTROLLER
5.1.1) In compliance with the LGPD, we provide the following information about the data controller:
| Name | WM COMERCIAL ATACADISTA LTDA |
|---|---|
CNPJ | 06.194.675/0001-03 |
State Registration | 082265933 |
Address | Rua Engenheiro Guilherme José Monjardim Varejão, 275 – Enseada do Suá – Vitória – ES , CEP: 29050-260 |
Email | dpo@wmtrading.com.br |
Phone | +55 27 99970-4899 |
Full Name | Wendel Brambati Ferreira |
6. HOW WE HANDLE YOUR PERSONAL DATA
Our personal data is collected and used to provide you with a complete experience when you use our products and/or services through our website, platforms, or applications.
6.1 What data do we collect?
6.1.1) We may collect the following personal data during your registration or use of WM TRADING products and/or services:
| a) | Name |
|---|---|
b) | CPF and/or RG |
c) | Date of birth |
d) | E-mail |
e) | Telephone number |
f) | Address | postal code | country |
g) | User name/password |
h) | Biometric data |
i) | Financial data |
6.2 For what purpose do we use your data?
6.2.1) The information requested from data subjects is necessary to acquire services and/or products, receive information, quotes and proposals, and access the platforms of WM TRADING. Its purpose is to provide the requested services to the data subject, in compliance with legal and regulatory obligations, including:
| a) | Registration of the data subject for the purpose of purchasing products or services from WM TRADING |
|---|---|
b) | Visual identification of the data subject for the issuance of a Digital Certificate, whether in person or via videoconference |
c) | Professional identification of the data subject for job application purposes, in accordance with labor legislation |
d) | Use of cookies to improve website services |
e) | Emails are used to communicate expiration/renewal of products/services, contracts, commercial negotiations, and other communications related to COMEX/IMPORTATION processes, aiming to support our business operations with clients and suppliers |
f) | Online platforms, email, WhatsApp or phone may be used to clarify doubts, provide support, or assist data subjects, whether clients, employees, suppliers or service providers, in matters related to our business operations |
6.2.2) Different communication channels may be used to:
| a) | Inform users/data subjects about changes to WM TRADING’s Privacy Policy or Terms of Use, when necessary |
|---|---|
b) | Maintain security measures, perform audits, internal investigations, or verify reports, when legally supported |
c) | Contact potential clients to offer platform services |
d) | Promote products, services, or events from WM TRADING |
e) | Collect payments due for the use of our services |
f) | Ensure fraud prevention and security |
g) | Keep your contact information up to date via phone, email, SMS, or other communication channels |
6.3 Do we collect data from children and adolescents?
6.3.1) WM TRADING does not intentionally collect data from children or adolescents under the age of 16.
6.3.2) Children under 16 must obtain parental or guardian consent before sharing data with WM TRADING.
6.3.3) We advise parents and guardians to monitor children or adolescents under the age of 16 to ensure they do not share data with WM TRADING without prior authorization.
6.4 How do we keep your personal data secure?
6.4.1) Personal information collected is stored with strict confidentiality and security standards, and no document, information, or record under WM TRADING’s custody is shared with third parties, except when:
| a) | Explicitly authorized by the data subject |
|---|---|
b) | Mandated by judicial order or decision |
c) | Required to comply with legal obligations or regulations |
6.4.2) WM TRADING does not sell personal data of the data subjects under its custody.
6.5 For how long do we store your data?
6.5.1) We store your data for the period necessary to fulfill the purposes for which it was collected.
6.5.2) For data related to holders of digital certification, data is stored for a minimum of 7 (seven) years from the expiration or revocation of the Digital Certificate.
6.5.3) Other information, including audit records, must be retained for at least 5 (five) years or as long as required by law to preserve rights, prevent fraud, and ensure legal security.
6.6 Third-Party Relationships
This Privacy and Personal Data Usage Policy applies to WM TRADING in addition to the Information Security Policy and other institutional policies.
6.6.1) To fulfill the purposes listed in item 6.2 of this Policy, data may be shared with companies within the WM TRADING Group, as well as with service providers and suppliers, to meet the needs of the contracted products and/or services. These parties will be considered data processors.
7. POLICY UPDATES
7.1) WM TRADING reserves the right to change this Policy whenever necessary in order to provide data subjects with greater security and transparency. Whenever there are changes that require new authorizations, a new version will be published, subject to new consent.
8. APPLICABLE LAW
8.1) This document shall be governed by and construed in accordance with Brazilian law. The Court of the District of Vitória, State of Espírito Santo, is hereby elected as competent to settle any questions arising from this document, expressly waiving any other, however privileged.
9. GENERAL CONDITIONS
9.1) WM TRADING reserves the right to notify its clients of any information that affects the safety of the products or services provided.
If you have any questions about this Privacy Policy or the practices of this website, please contact us at dpo@wmtrading.com.br.
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